Privacy Policy

Who we are

EMEDIX Gyan Center is a mobile application operated by EMEDIX WELLNESS PVT LTD.

Registered Office:
602, Block B, Ashiana Chambers
Exhibition Road
Patna – 800001, Bihar, India

Website: www.emedix.in
Support Email: support@emedix.in

The EMEDIX Gyan Center application is designed to provide medicine knowledge, learning materials, and educational resources for EMEDIX stores and authorized users.


Information we collect

When users access the EMEDIX Gyan Center mobile application, certain information may be collected to provide access to the platform and maintain proper functionality.

User accounts in the EMEDIX Gyan Center app are created by the company for authorized EMEDIX stores.

The information associated with user accounts may include:

Name
Mobile Number
Password

This information is used only for authentication and access to the learning platform.


How we use your information

The information collected through the application may be used for the following purposes:

Providing access to the EMEDIX Gyan Center platform
Authenticating users and managing login sessions
Providing medicine knowledge and educational content
Improving the functionality and performance of the application
Maintaining security and preventing unauthorized access

We do not sell, rent, or trade user personal information to third parties.


Media and uploaded content

If users upload media files such as images or documents within the application, users should ensure that such files do not contain sensitive personal information or embedded location data.

Uploaded media may be accessible to authorized administrators for operational or training purposes.


Cookies and similar technologies

The EMEDIX Gyan Center mobile application may use secure session technologies to maintain login sessions and improve user experience.

These technologies help the application remember authentication status and user preferences.

No personally identifiable information is stored in such session identifiers.


Embedded content from other services

Some learning content inside the application may include embedded materials such as videos or educational content hosted on external platforms.

Embedded content behaves in the same way as if the user had visited the external platform directly.

These external services may collect data according to their own privacy policies.


Who we share your data with

User information may only be shared in the following situations:

With authorized administrators of EMEDIX WELLNESS PVT LTD for operational purposes
With trusted technical service providers responsible for maintaining the application infrastructure
When required by applicable law, regulation, or legal request

We ensure that any third-party service providers maintain strict confidentiality and data protection standards.


How long we retain your data

User account information is retained for as long as the user remains associated with an authorized EMEDIX store or requires access to the EMEDIX Gyan Center application.

If access is revoked or the account is removed, associated information may be deleted unless retention is required for administrative, legal, or security purposes.


What rights you have over your data

Users may request access to the personal data associated with their account.

Users may also request correction or deletion of their personal information where applicable.

Requests regarding personal data can be submitted by contacting:

support@emedix.in


Data security

EMEDIX WELLNESS PVT LTD takes appropriate technical and organizational measures to protect user data against unauthorized access, alteration, disclosure, or destruction.

However, no digital platform can guarantee absolute security, and users are encouraged to keep their login credentials secure.


Changes to this Privacy Policy

EMEDIX WELLNESS PVT LTD may update this Privacy Policy from time to time.

Any changes will be reflected on this page with an updated revision date.

Users are encouraged to review this policy periodically.


Contact information

If you have any questions regarding this Privacy Policy, you may contact us at:

EMEDIX WELLNESS PVT LTD
602, Block B, Ashiana Chambers
Exhibition Road
Patna – 800001, Bihar, India

Website: www.emedix.in
Email: support@emedix.in