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Operations & Tech Support Intern

InternshipOn-site1 hiring location0-1 yrs

About the role

EMedix Wellness Pvt. Ltd. is looking for a proactive and tech-savvy Operations & Tech Support Intern to support daily store operations, franchisee coordination, app management, and basic technical activities. The role involves managing Google Business Profiles, supporting the EMedix Jiffy App, assisting with store onboarding, and providing basic software support for MARG / SWILL. Freshers interested in Operations and Technology are welcome.

Location: Patna, Bihar
Job Type: Full-Time Internship
Experience: Fresher / 0–1 Year

What you’ll do

  • Manage Google Maps / Google Business Profiles, monitor store ratings, reviews, and coordinate timely responses.

  • Conduct feedback calls with franchisees and store owners to understand operational issues and customer concerns.

  • Manage EMedix Jiffy App updates, store onboarding, and ensure accurate store information.

  • Assist with MARG / SWILL software management, basic troubleshooting, and technical support.

  • Coordinate with store owners and staff to resolve application, software, and operational issues.

  • Assist in training franchisees and store staff on company software, applications, and operational processes.

  • Maintain records of onboarding, training, reviews, feedback, technical issues, and their resolution.

  • Coordinate with internal teams and franchisees for smooth implementation of company systems and perform other assigned tasks.

What you’ll bring

  • Freshers and candidates with 0–1 year of experience can apply.

  • Candidates from BBA, BCA, B.Com, IT, Computer Applications, or related backgrounds are preferred.

  • Good communication, coordination, and problem-solving skills.

  • Basic knowledge of Google Maps / Google Business Profile, MS Excel, and Google Sheets.

  • Comfortable using mobile apps, web applications, and computer software.

  • Ability to learn new software quickly; knowledge of pharmacy/store management software will be an advantage.

  • Interest in Operations, Technology, Customer Experience, and Business Management.

Should be proactive, responsible, and comfortable coordinating with franchisees and store staff.

Hiring locations

Choose your preferred location when you apply.

Patna, Bihar

Exhibition Road

A few details. A new possibility.

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Need help? careers@emedix.in

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